Sales manager

• Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
• Deliver sales numbers as per business plan, both in terms of sourcing and closing.
• Ensure completion of sales targets on a consistent basis through the year
• Ensure cross-selling to enhance sales value productivity with existing customers
• In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status
• Play a key role during various stages of customer engagement till delivery and provide support for query resolution
• Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics
• Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.
• Support peer teams for effective deal closure, ensuring required documents
• Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service
• Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head
• Maintain through adherence to CRM / LMS and lead tracking mechanisms as required
• Management of customer loyalty program efforts determines program criteria and targeting guidelines.
• Manage relationships with existing customers by inviting them for the events and enroll them in various alliance program to regularly remain in touch with them.
• Inform customers about the existing project and ask for references through regular mailers
• Work with Marketing and other Sales departments to drive delivery of program details and benefits to customers.
• Meet customer through the events and program and get insights about existing projects and their interest for further investment.

Additional Skills

• Ability to work independently combined with excellent interpersonal skills
• Strong sales, negotiation and communication skills
• Team Management
• Decision Maker
• Ability to travel as necessary
• Should know any Lead management/CRM software
• Experience: 3 - 6 years.
• Industry: Real Estate / Property Employment
• Type: Permanent Job, Full Time
• Education: Graduate/Post Graduate
• Location: Mumbai.

Assistant Manager CRM

• Collection and Documentation: Documents such as Welcome letter, Demand Letter, Allotment letter, Reminders, Cost sheet, Receipts, MOFA, Agreements Etc.
• Follow up for payment through Reminder letters, Verbal communication and Emails.
• Facilitate in timely execution and Registration process.
• Facilitate in handing over possession of flat to the buyers and the necessary documentation.
• Carrying out the process for society formation and handover in coordination with the liasoning department.
• Cross check sale deed agreement before registration.
• Effective customer relationship management post- sales.
• Prepare debtors reconciliation. Interest calculation for delay payments and collection from customer.
• Responsible for all the consumer touch points, from the time of sale to the handover of the residence, for the project(s) assigned.
• Ensuring quality of customer interactions through monitoring of relevant matrix’s.
• Ensuring high standards of service delivery & query resolution within specified TATs.
• Social Media tracking for complaints and ensure effective resolution.
• Periodically publish information on successful events, highlight positive customer experience and citizen's positive comments on social media pages.
• Maintain healthy Csat metrics including post-possession Csat =>3 (on a scale of 0-5); possessions / KHO effectiveness CSat => 4.5.
• Ensure 100% compliance in KYC.

Experience: 3 - 6 years
Industry: Real Estate / Property
Employment Type: Permanent Job, Full Time
Education: Graduate/Post Graduate
Location: Mumbai.

Safety Engineer

• Ensure compliance with applicable rules pertaining to safety & health.
• Interact with site engineers for increasing awareness for safety at sites.
• Improvise and suggest new methods for safety practices.
• Identity causes of accidents and take preventive measures.
• Organize events and national safety weeks.
• Create posters related to safety awareness at sites.
• Install safety awareness in workers and compel them to use safety equipment’s.
• Conduct training program & demonstration at sites.
• Attend pre contract meetings with vendors along with contract department for review of safety policies & procedure.
• Brief the team for required safety measures and ensure that it has been incorporated in the safety document.
• Prepare safety budget for sites along with site heads and obtain approvals for management.
• Implement best practice best practices in safety.
• Obtain information from the industry on practices followed.
• Keep updated on current government policies & requirements.
• Ensure & SOP's are developed for maintain safety practices.

Experience: 3 - 6 years.
Industry: Real Estate / Property Employment
Type: Permanent Job, Full Time
Education: Graduate/Post Graduate
Location: Mumbai.

Finance & Accounts

• Maintaining timely and accurate account reconciliations
• Preparing monthly financial statements.
• Leading annual financial audit process.
• Daily cash management, including cash forecasting.
• Participating in the budgeting and forecasting process as requested.
• Oversee accounts payable and purchasing.
• Manage risk insurance policies yearly renewals and audit process.
• Manage project contract administration and monthly contract billing.
• Manage all subcontractor contract administration including certified payroll , payments and lien releases.
• Understanding and practical application of sales tax regulations for contractors.
• Preparation of quarterly sales tax returns.
• Filing of all the returns.
• MIS Reporting.

Candidate must have Farvision ERP knowledge.
Experience: 2 - 4 years.
Industry: Real Estate / Property Employment
Type: Permanent Job, Full Time
Education: Graduate/Post Graduate Location: Mumbai.